Read the text. Change the words so that they suit the sentences:
If you are a regular shopper you ought to make sure you know your
21) ________rights. For example, did you know that TV and radio
newspaper advertisements have to tell the truth? If they say something
about a 22)________that isn’t true, they can be taken to a court.
Also, if you order something and you are promised 23)__________
before a certain date, you should get some money back if it doesn’t
come in time.
The general truth is: don’t be afraid to make a 24)_________. And if a shop
assistant is unhelpful or rude, always insist on speaking to the manager.
The shop certainly doesn’t want to lose one of its 25)_______.Now more
and more people are buying things online, so shops have to try even
harder to keep us happy.
21) CONSUME 22) PRODUCE 23) DELIVER 24) COMPLAIN 25) CUSTOM