DOING BUSINESS IN BRITAIN
Appointments
Always be punctual. In London, traffic can make this difficult, so you should have enough time to get to your appointments. Executives generally leave their offices by about 5:30 p.m.
Business Entertaining
A business lunch will often take place in a pub and will be a light meal. With senior executives, however, lunch will be in the best restaurants. Dinner is from 7 to 11 p.m. in most restaurants. When you go out after work, bring up the subject of work only if your English partners do.
Protocol
A handshake is standard for business occasions and when visiting a home. Women do not necessarily shake hands. The British often do not look at the other person while they talk.
Dress
Conservative dress is very important, for both women and men. Men's shirts should not have pockets; if they do, the pockets should be empty.
Gifts
Gifts are not part of doing business in England. Rather than giving gifts, it is better to invite your hosts out for a meal or a show.