Англичане переведите пожалуйста, в гугле бред какой-то
Hello Nikita,
We require the ticket number to be handwritten on the CD Key before we make changes to the account.
Please make sure to handwrite your Support Ticket Number xxxxxxx on the quick reference card or sticker above the CD Key (the number should not be written on a separate piece of paper or inserted with an image editor) and resubmit your scan or digital photo in .jpg format for review. Please ensure that you submit a full-color image, rather than a photocopy.
Note: Please use a pen with permanent ink and avoid marking over the CD Key code.