Пожалуйста если кто знает английский язык переведите на русский данное сообщение!
Hello,
Thank you for contacting Microsoft North America Customer Service.
At this time, we are only able to respond using the English language. If you are seeking assistance with a Microsoft product that was purchased outside of North America, please contact your local subsidiary directly for assistance.
Please note that our Support Professionals are only trained to troubleshoot issues with North American versions of our products whereas the Support Professionals at the local Microsoft subsidiaries are trained to troubleshoot issues with localized versions of our software and can assist you in your own language.
From the information you have provided in your message, I understand that you are located in Russia. The Customer Service team you have reached is for North America. There are significant differences between North American versions of Microsoft products and those localized for your country.
You will be best assisted by the Microsoft subsidiary that specializes in your Microsoft Product. You can reach them at:
Phone: +7 (495) 9678585 or by visiting:
http://www.microsoft.com/worldwide/phone/contact.aspx?country=Russia
I apologize for the inconvenience caused and I hope the above information is helpful.
Thank you,
Kanni
Microsoft Customer Service Representative? Meet the new Windows 8
If you have any feedback about your Online Customer Service experience, please send it to my manager, Lalita by clicking the link below. Please be sure to include the name of my manager in the subject field. http://go.microsoft.com/?linkid=9685406