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I could not change my account from the Starter package to the Executive package because the site was down yesterday. Does it mean I will not be entitled to participate in the Mercedes Сar Bonus Program or can you make an exception in my case?

I did not have enough time to switch my account from a starter package on executive one because the site was off yesterday. Now I cannot take part in the action Mercedes car bonus or is the exception possible?
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I couldn't change my account from starter to executive package because the site was disconnected yesterday. Does it mean that I won't be able to participate in Mercedes car bonus or there can be an exception?

I do not have time to switch your account from a package starter,on package executive, because the site was turned off yesterday.Now I can not take part in the action Mercedes car bonus or perhaps the exception?

.Yai has not had time to translate the account from a package starter on a package executive because the site has been disconnected yesterday. Now I cannot take part in action Mercedes car bonus or the exception is possible?

I did not had time to switch your account from starter package for a package of executive, because the website was disconnected yesterday. Now I can not take part in a Mercedes car bonus shares, or perhaps an exception?