Помогите, пожалуйста, перевести с русского на английский

I am very much disappointed with that the documents of my order abnormally were made out and consequently I have not received the order. With this not received order my code from a folder has disappeared, which one was sent with the past order.

When I go on a site [ здесь название твоего сайта ] and I write the code for observation, I see, that my order has returned for you on August 31.

When money will be reset on my credit card? Whether the sum of the order with allowance for deliveries or only sum of the order will be reset?

I am very afflicted by that papers of my order have incorrectly been made and consequently I have not received the order. With this unfortunate order my code from католога which has been sent with the last order was gone.

When I come on a site [the reference will appear after check by a moderator] and I write the code for tracing I see that my order has returned at you on August, 31st.

When money will be returned on my credit card? Whether there will be возращена a sum of the order taking into account delivery or only the order sum?

I am very afflicted by that papers of my order have incorrectly been made and consequently I have not received the order. With this unfortunate order my code from католога which has been sent with the last order was gone.

When I come on a site [the reference will appear after check by a moderator] and I write the code for tracing I see that my order has returned at you on August, 31st.

When money will be returned on my credit card? Whether there will be возращена a sum of the order taking into account delivery or only the order sum?