ПОМОГИТЕ!!!!Является ли оно продолжением или началом переписки

2. Прочитай те текст письма и определите: По какому поводу написано письмо? Является ли оно продолжением или началом переписки?

I am returning your date invoice unpaid. It lists number items I neither ordered nor received. I've indicated these by check marks on the invoice.
Your firm has sent me a good many erroneous invoices in the past. I used to review them, correct them, and send you a check. I do not intend to do that any longer. Any problem invoices I receive will be returned to you for correction first.
Please take some time to examine your billing procedures.

3. Mark the correct response
1. Where would you like to be in five years?
a) I haven’t really thought about it b) Running the company
c) In a challenging position with responsibility

2. Could I speak to Ms Johnson, please?
a) Hang up and I'll call you back. b) Yes, I'll put you through.
c) No, I prefer to hang on, it's very important.
d) Yes, I'd like to speak to the person who deals with paying your suppliers, please.
3. Boss: “Yes, come in.”
Employee: “…”

a) Is it all right if I come in half an hour late tomorrow?
b) I won’t come in time tomorrow.
c) I’m going to be late tomorrow.
d) I’m going to come to work half an hour late tomorrow.